Call-Back Solutions for the Call Center

Chatbots: New Reality or Just Hype?

On-Demand Google Hangout

Watch this panel discussion!

Watch this panel discussion as the experts separate fact from #botmania fiction.


We talk about:

  • How Will Bots Impact Other Customer Service Channels?
  • Are We Seeing Real Improvements in AI and Natural Language Understanding?
  • Chatbots New Reality or Just Hype (2)Will Chat-Style User Experiences Replace The App-Centric Model?
  • Plus So Much More!

Who should watch:

  • VPs & Directors of Contact Centers
  • VPs & Directors of Customer Experience
  • VPs & Directors of Customer Service
  • VPs & Directors of Web/Social Med

The Panelists:


The Panelists