Etiqueta: call-center-performance

Steve Jobs once said, "Be a yardstick of quality. Some people aren't used to an environment...

In the best of all possible worlds, a call center is a healthy hub of open...

Improving call center performance has always been an area of importance for credit unions. However, as...

The training you provide to your contact center employees prepares them for what’s to come in...

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The answer is simple: it all boils down to performance and the effect it has on...