21 Best Call Center Interview Questions to Hire Top Talent
Cruise through your call center interviews with this comprehensive list of the most common questions, along...
Etiqueta: hiring-call-center-agents
Introverted vs. Extroverted: The Pros and Pitfalls of Personality Traits in the Contact Center
It’s easy to get fixated on labels. That’s why, in the contact center world, extroverts are...
The Top 3 Call Center Hiring Hacks
In the last five years, the trend of outsourced overseas call centers has begun to reverse....
How to Get Call Center Experience
Getting a call center job is a great route for those with little or no...