Waiting on Hold for GameStop’s Call Center Was NOT the Game they Wanted
The holiday season brings both challenges and opportunities for retailers. With the increased shopping activity, the...
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
The holiday season brings both challenges and opportunities for retailers. With the increased shopping activity, the...
Having been raised by British parents, my inner monologue has an English accent. So when I'm...
Before you answer that - consider how much time consumers actually spend on hold. According to...
As summer draws to a close, students everywhere prepare for a new school term. For many,...
The good news is that if you are, you're in good company. According to onholdwith.com, over...
Who do you hate calling the most? For me, it's a close race between an airline...
We're all well aware of the major hurdle retailers face: understanding consumer buying habits. Spending habits...
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