Call-Back Solutions for the Call Center

The Future of the Customer Experience

On-Demand Google Hangout

Watch this panel discussion!
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IThe Future of the Customer Experiencen this live conversation you’ll learn about the stats, trends and tools affecting the customer experience. Hear from experts like Kate Nasser, Annette Franz, Roy Atkinson and so many more. (Here’s the full list of speakers.)

 

We talk about:

  • The state of customer experience
  • The rapid change in channel preference
  • The essence of providing a consistent experience
  • Plus so much more!

Who should watch:

  • VP’s & Directors of Customer Service
  • VP’s & Directors of Contact Centers
  • VP’s & Directors of Web/Social Media