Geographic whitelists allow you to define which countries and regions you want to enable call-backs to. Your current whitelists will be listed in the middle of the page, where you can click on the green ‘Play’ button on the left side of each whitelist to enable/disable each one. On the right side, you can set a particular whitelist as default, as well as delete it. To add a new Geographic Whitelist, click the green ‘New Geographic Allow List’ button.
First, enter a Group Label, for you to keep track of the whitelist when adding it to Call-Back Profiles of your Call-Back Portal. Next, select the regions that you would like to whitelist. You can select any combinations of regions listed in the pop-up. For Canada and US Fonolo Users, you can click the blue ‘more options’ link to choose specific States and Provinces. Once finished, click “Save changes”.
Geographic Whitelists, once generated here, can then be applied to Call-Back Profiles and SIP Trunk Groups to more specifically control the regions that call-backs can be made to.