Call Failed Monitor

The Monitor Controls (1) for the Call Failed Monitor should be configured using the options below:

  • Call-Back Profiles – Determine which Call-Back Profiles that this Monitor should be watching for Triggers on.
  • Failure Types – Determine which type of error that the Monitor will track for Triggers on.
  • Minimum Calls – For the Call Failure Monitor, determine the minimum number of calls that are required to trigger the Monitor to be sent out.
  • Unique Clients – Determine if errors need to be associated with the same call-back number to trigger the Monitor.

Once finished, click the green ‘Save Changes’ button (2) in the top right corner of the page.

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