What is Call Routing

Call Routing Profiles are predefined formats for dialing local and international numbers when Fonolo is placing calls to either Targets or Clients.

Call Routing Profiles are set up by going to TELCO (1) > Call Routing (2).

Within a single Call Routing Profile, you can define a default format, a format for Calls to international locations, and prefixes for international and local numbers. Call Routing Profiles are then selected within PSTN Targets and Call-Back Profiles to determine how Fonolo formats outbound phone numbers.

Related Articles

Fonolo’s Status Page
Check to see the status of Fonolo's core services. Any incidents that may occur will be reported here.
Check Status