What are Audio Prompts?
Audio prompts are audio files that are played to agents and callers during the Fonolo call-back process. These audio files...
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Custom Audio Prompts
Information on how to customize the audio prompts used for your Fonolo call-back product.
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Upload Audio Prompt Files
Audio prompts are audio files that are played to agents and callers during the Fonolo call-back process. These audio files... -
Bulk Upload Audio Prompts
The Call-Back Portal supports the ability to bulk upload up to 15 audio files at once. To bulk upload audio files:... -
Create TTS Audio Prompts
Fonolo supports both audio prompts that are uploaded as a voiced, pre-recorded .wav file and prompts that are created by... -
Update Audio Prompts
After an audio prompt has been uploaded or created, most parts of it can be edited. To edit an existing...