What are Audio Prompts? Audio prompts are audio files that are played to agents and callers during the Fonolo call-back process. These audio files...
Upload Audio Prompt Files Audio prompts are audio files that are played to agents and callers during the Fonolo call-back process. These audio files...
Bulk Upload Audio Prompts The Call-Back Portal supports the ability to bulk upload up to 15 audio files at once. To bulk upload audio files:...
Create TTS Audio Prompts Fonolo supports both audio prompts that are uploaded as a voiced, pre-recorded .wav file and prompts that are created by...
Update Audio Prompts After an audio prompt has been uploaded or created, most parts of it can be edited. To edit an existing...