Monitors Monitors are essentially the same as Scheduled Reports, however, instead of going out at regular intervals, they are triggered to...
Event History The Event History is where you can see a historical record of each time the Monitor was triggered to send...
Creating a New Monitor When creating a new Monitor, you first need to enter basic Settings (1), starting with a Monitor Label so that...
Edit Monitor Controls Once the Monitor is created, you will be taken to a page displaying the configurations that you previously entered for...
Call Failed Monitor The Monitor Controls (1) for the Call Failed Monitor should be configured using the options below: Call-Back Profiles – Determine which...
Call Duration Monitor The Monitor Controls (1) for the Call Duration Monitor should be configured using the options below: Call-Back Profiles – Determine which...