Monitors

A feature-rich call-back alerting and notification suite, for staying current with your call-back product.

Report Monitors

Monitors are essentially the same as Scheduled Reports, however, instead of going out at regular intervals, they are triggered to...
Event History

The Event History is where you can see a historical record of each time the Monitor was triggered to send...
Creating a New Monitor

When creating a new Monitor, you first need to enter basic Settings (1), starting with a Monitor Label so that...
Edit Monitor Controls

Once the Monitor is created, you will be taken to a page displaying the configurations that you previously entered for...
Call Failed Monitor

The Monitor Controls (1) for the Call Failed Monitor should be configured using the options below: Call-Back Profiles – Determine which...
Call Duration Monitor

The Monitor Controls (1) for the Call Duration Monitor should be configured using the options below: Call-Back Profiles – Determine which...

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