Fonolo Help
  • Configuration Guides
  • Videos
  • API Documentation
  • Downloads
  • Our Policy
  • Cookie Settings
  1. Home
  2. Knowledge Base
  3. Call-Back Portal
  4. Manage
  5. Targets
Searching...

Targets

Information on how to Manage Targets and Target Groups for your call-back product.
  • What is a Target?

    Targets and Target Groups can be found in the Call-Back Portal by going to MANAGE (1) > Targets (2). When a...
  • How to Add and Configure New Target

    Targets and Target Groups can be added to the Call-Back Portal by going to MANAGE (1) > Targets (2). Next, you...
  • Telco Settings

    Telco Settings determine the method by which Fonolo will place a call into your phone system. Fonolo can connect to...
  • Hours of Operation

    The Hours of Operation must be set for each Target and Target Group as many Fonolo features utilize this field....
  • Make an Advanced Schedule

    Advanced Scheduling is used in a Target or Target Group to set schedules different from the default hours set in...
  • Call-Back Limits – Targets

    Fonolo allows for number of concurrent call-backs for each Target to be limited. A client may want to limit the...

Need Support?

Can't find the answer you're looking for?
Contact Support

Table of Contents

  • Useful Guides
  • Responsive Call-Back Widget Guides
  • Our Policy
  • F.A.Q.s
  • Downloads
  • Configuration Guides
    • Single Sign-On Implementation Guides
    • Phone System Integration Guides
    • Fonolo Implementation Guides
  • Call-Back Portal
    • Telco
    • Stats
    • Manage
    • Custom Audio Prompts
    • Admin

Popular Articles

  • Fonolo Privacy Policy
  • AVAYA SIP Configuration Guide
  • What are Audio Prompts?
  • What to do if you have limited number of agents or channels/lines available?
  • Fonolo Service Level Agreement

Need Support? Email us!

Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT

Knowledge Base Categories

  • VPN Connections
  • User Account Settings
  • Useful Guides
  • Telco
  • Targets
  • Stats
  • SMS Profiles
  • SIP Trunks
  • Single Sign-On Implementation Guides
  • Settings
  • Security
  • Responsive Call-Back Widget Guides
  • Reports
  • Real-Time
  • Phone System Integration Guides
  • Our Policy
  • Monitors
  • Manage
  • Graphs
  • Fonolo Implementation Guides
  • Fonolo Default Audio Prompts
  • F.A.Q.s
  • Downloads
  • Custom Audio Prompts
  • Contact Groups
  • Configuration Guides
  • Call-Back Profiles
  • Call-Back Portal
  • Call Routing
  • Call Details
  • Audio Profiles
  • Appliances
  • API Applications
  • Admin
  • Accounts
  • Account Settings

Need Support?

Can't find the answer you're looking for?
Contact Support
© Copyright 2023 Fonolo. All rights reserved.
  • Configuration Guides
  • Videos
  • API Documentation
  • Downloads
  • Our Policy
  • Cookie Settings