Targets

Information on how to Manage Targets and Target Groups for your call-back product.

What is a Target?

Targets and Target Groups can be found in the Call-Back Portal by going to MANAGE (1) > Targets (2). When a...
How to Add and Configure New Target

Targets and Target Groups can be added to the Call-Back Portal by going to MANAGE (1) > Targets (2). Next, you...
Telco Settings

Telco Settings determine the method by which Fonolo will place a call into your phone system. Fonolo can connect to...
Hours of Operation

The Hours of Operation must be set for each Target and Target Group as many Fonolo features utilize this field....
Make an Advanced Schedule

Advanced Scheduling is used in a Target or Target Group to set schedules different from the default hours set in...
Call-Back Limits – Targets

Fonolo allows for number of concurrent call-backs for each Target to be limited. A client may want to limit the...