Call-Back Solutions for the Call Center

How to Lower Abandon Rates and Improve the CX with One Solution

October 5th at 2:00 PM ET / 11:00 AM PT

Secure your seat for the webinar!

Learn how one call center reduced abandon rates by 62%, and seized the opportunity to not only improve CSat, but increase employee morale as well.

 

We’ll talk about:

  • Improving Member Satisfaction
  • Reducing Abandoned Calls
  • Managing Spikes in Call Volume
  • Plus so Much More!

Who should attend:

  • VPs & Directors of Contact Centers
  • VPs & Directors of Customer Experience
  • VPs & Directors of Customer Service
  • VP’s & Directors of Web/Social Media