In this one-hour webinar, you’ll learn the number one way to manage call center spikes.
We’ll talk about:
Who should attend:
Shai Berger, Co-Founder and CEO, Fonolo
Shai is the Co-Founder and CEO of Fonolo, a leading provider of cloud-based call-back solutions. As an innovator in the space, Shai is on a clear mission to educate the call center industry on how to improve the customer experience.
Ricardo Mejia, VP Centralized Services, First Service CU
Ricardo is the VP of Centralized Services for First Service Credit Union, a financial cooperative providing financial services that enhance members’ lives. As an experienced lending executive, he offers knowledge in regulatory compliance, staff development, and meeting customer needs.
National CU Call Center Conference