Fonolo Success Story: World Travel Holdings

World Travel Holdings deployed Fonolo on Cruises.com to enhance the customer experience.

With the addition of Fonolo’s Web Rescue solution to the Cruises.com website, users select the cruise they’re interested in and can now easily request an agent call-back with just one click – eliminating phone menus and hold-time. Now prospective travellers receive a first-class customer service experience right from the start of the booking process.

Listen to their story!