Call-Back Solutions for the Call Center

Is the Voice Channel Still Relevant to Contact Centers?

On-Demand Google Hangout

Watch this panel discussion!
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Industry insiders seem to have conflicting views about the future of the voice channel and the role it will play in the contact center. Interested in a clear-cut answer to this burning question? Here’s your opportunity to tap into the minds of experts in this space!


Is The Voice Channel Still Relevant to Contact Centers - Live Discussion

We talk about:

  • The Voice Channel Evolution
  • Disruption from Other Channels
  • The Effect on the Customer Experience
  • Plus So More More!

Who should watch:

  • VPs & Directors of Contact Centers
  • VPs & Directors of Customer Experience
  • VPs & Directors of Customer Service
  • VPs & Directors of Web / Social Media

The Panelists:The Panelists