TORONTO, ON – January 5, 2016 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, announced today that it will be exhibiting at Call Center Week Winter (CCW), January 26-29, 2016 at The Rosen Center in Orlando, Florida.
At Call Center Week Winter, one of the premiere industry events, customer care professionals will learn how future success is determined by the ability to meet diverse customer expectations in faster and more effective ways.
“We look forward to participating in the winter edition of Call Center Week and demonstrating how our cloud-based call-back solutions can help call centers reduce abandon rates, lower costs, and improve the customer experience,” said Fonolo CEO, Shai Berger.
Conference attendees can learn more about Fonolo’s cloud-based call-back solutions (while having a lot of fun!) by visiting booth #616. More information about this event can be found at http://www.callcenterweekwinter.com/.
For live updates and insights from the show, follow @fonolo on Twitter.
Fonolo is the leading provider of cloud-based call-back solutions. The company’s innovative products improve the way call centers interact with their customers by seamlessly replacing hold time with a call-back. Regardless of where the conversation begins – on the web, mobile or by phone – Fonolo quickly and conveniently routes customers through the call center, connecting them to the right agent and eliminating hold time. A growing list of organizations trust Fonolo to improve the call center experience for their customers. Learn more at fonolo.com.