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Credit Union of Colorado
40% reduction in abandonment rate
The General
Significantly reduced abandonment rate
Reliance Home Comfort
Significantly boosted CSat while reducing abandon rates
Nutrisystem
Boosted customer satisfaction scores
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The State of the Contact Center 2023
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Fonolo CEO Shai Berger Interviewed by TMC
July 10, 2012
Read the full interview here:
Fonolo Sings the Praises of Smartphone-based Customer Service
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