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Fonolo Appoints Mike Arsenault as Vice President of Sales

TORONTO, ON – October 23, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, has strengthened its management...

Fonolo to Showcase its Call-Back Solutions at SOCAP’s Customer Care Conference

TORONTO, ON – October 9, 2018 – Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

The Impact of AI in Customer Experience: Contact Center Leaders to Weigh in on Growing Debate

Toronto, ON – September 25, 2018 Fonolo, the leader in cloud-based call-back solutions for the contact center, today announced the...

Credit Union Case Study Proves Call-Backs Reduce Abandon Rates, Improve Customer Experience

TORONTO, ON – July 18, 2018 – Fonolo, the leader in cloud-based call-back solutions for the modern contact center, announced...

Fonolo Announces Winners of the 2018 Customer Experience Excellence Awards

TORONTO, ON – July 11, 2017 –  Fonolo, the pioneer in cloud-based call-back solutions for the modern contact center, today...

Fonolo to Exhibit at the 19th Annual Customer Contact Week

TORONTO, ON – May 29, 2018 – Fonolo, the leader in cloud-based call-back and omni-channel solutions for the contact center,...

Consumers Avoid 72 Years of Hold Time Thanks to Accelerating Adoption of Fonolo Call-Backs

TORONTO, ON – May 15, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, today announced that...

Fonolo Solution Now Rated “Avaya Compliant” With IP Office

TORONTO, ON – May 8, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the call center, today announced...