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Fonolo Solution Now Rated “Avaya Compliant” With IP Office

TORONTO, ON – May 8, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the call center, today announced...

Fonolo to Showcase Call-Backs at ICMI Contact Center Conference

TORONTO, ON – May 1, 2018 – Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today that it...

Insurance Provider Shares How Call-Backs Improved CX

TORONTO, ON – February 13, 2018 –  Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

Fonolo Continues to Strengthen its Contact Center Patent Portfolio

TORONTO, ON – February 7th, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, has further strengthened its...

Fonolo to Showcase at Customer Contact Week Again

TORONTO, ON – January 10, 2018 –  Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

Fonolo Partners with Acticall Sitel Group to Improve Contact Centers

TORONTO, ON – Dec. 13, 2017 – Fonolo, the leader in cloud-based call-back solutions for the contact center, is proud to announce a...

New Study Names Delta Airlines the Worst Company to Call in 2017

Toronto, ON – December 6, 2017 – Onholdwith.com, the website that scans Twitter for complaints about waiting on hold, today released...

Fonolo’s New White Paper Details Contact Center Trends for 2018

Toronto, ON — November 29, 2017 — Fonolo, the leader in cloud-based call-back solutions for the contact center, has published...