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New White Paper Details Contact Center Trends for 2019

TORONTO, ON – December 4, 2018 – Fonolo, the leader in cloud-based call-back solutions for the contact center, has published a...

Fonolo Showcases Call-Back Solutions at SOCAP Conference

TORONTO, ON – October 9, 2018 – Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

The Impact of AI in CX: Contact Center Leaders Weigh-in

Toronto, ON – September 25, 2018 Fonolo, the leader in cloud-based call-back solutions for the contact center, today announced the...

Credit Union Proves Call-Backs Reduce Abandon Rates and Improve CX

TORONTO, ON – July 18, 2018 – Fonolo, the leader in cloud-based call-back solutions for the modern contact center, announced...

Fonolo Announces Winners of the 2018 CX Excellence Awards

TORONTO, ON – July 11, 2017 –  Fonolo, the pioneer in cloud-based call-back solutions for the modern contact center, today...

Fonolo to Exhibit at the 19th Annual Customer Contact Week

TORONTO, ON – May 29, 2018 – Fonolo, the leader in cloud-based call-back and omnichannel solutions for the contact center,...

Consumers Avoid 72 Years of Hold Time Thanks to Fonolo

TORONTO, ON – May 15, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, today announced that...

Fonolo Solution Now Rated “Avaya Compliant” With IP Office

TORONTO, ON – May 8, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the call center, today announced...