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Fonolo to Showcase its Call-Back Solutions at the ICMI Contact Center Expo & Conference

TORONTO, ON – May 1, 2018 – Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today that it...

Insurance Provider Shares How Fonolo Call-Backs Improved the Customer Experience

TORONTO, ON – February 13, 2018 –  Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

Fonolo Continues to Strengthen its Contact Center Patent Portfolio

TORONTO, ON – February 7th, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, has further strengthened its...

Fonolo to Showcase the Significance of Call-Backs for the Contact Center at Customer Contact Week

TORONTO, ON – January 10, 2018 –  Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

Fonolo Partners with Acticall Sitel Group to Provide Call-Back Solutions that Improve the Contact Center Experience

TORONTO, ON – Dec. 13, 2017 – Fonolo, the leader in cloud-based call-back solutions for the contact center, is proud to announce a...

New Study Names Delta Airlines the Worst Company to Call in 2017

Toronto, ON – December 6, 2017 – Onholdwith.com, the website that scans Twitter for complaints about waiting on hold, today released...

Fonolo’s New White Paper Details Critical Contact Center Trends for 2018

Toronto, ON — November 29, 2017 — Fonolo, the leader in cloud-based call-back solutions for the contact center, has published...

Experts Explain How Contact Centers Can Deliver Great Customer Service During a Crisis

Toronto, ON – November 21, 2017 – Fonolo, the leader in cloud-based call-back solutions for the contact center, is pleased...