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Credit Union Proves Call-Backs Reduce Abandon Rates and Improve CX

TORONTO, ON – July 18, 2018 – Fonolo, the leader in cloud-based call-back solutions for the modern contact center, announced...

Fonolo Announces Winners of the 2018 CX Excellence Awards

TORONTO, ON – July 11, 2017 –  Fonolo, the pioneer in cloud-based call-back solutions for the modern contact center, today...

Fonolo to Exhibit at the 19th Annual Customer Contact Week

TORONTO, ON – May 29, 2018 – Fonolo, the leader in cloud-based call-back and omnichannel solutions for the contact center,...

Consumers Avoid 72 Years of Hold Time Thanks to Fonolo

TORONTO, ON – May 15, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, today announced that...

Fonolo Solution Now Rated “Avaya Compliant” With IP Office

TORONTO, ON – May 8, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the call center, today announced...

Fonolo to Showcase Call-Backs at ICMI Contact Center Conference

TORONTO, ON – May 1, 2018 – Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today that it...

Insurance Provider Shares How Call-Backs Improved CX

TORONTO, ON – February 13, 2018 –  Fonolo, the leader in cloud-based call-back solutions for the contact center, announced today...

Fonolo Continues to Strengthen its Contact Center Patent Portfolio

TORONTO, ON – February 7th, 2018 – Fonolo, the pioneer in cloud-based call-back solutions for the contact center, has further strengthened its...