Resource Type: Success Stories

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Helping an Insurer Instantly Improve their CX

Fonolo to deliver a winning battle strategy for The General, who were struggling to handle incoming calls but adding more agents wasn't an option.

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How Nutrisystem Reduced Staffing Costs and AR

Calling in extra temp. agents to handle call spikes was impacting profitability, so Nutrisystem turned to Fonolo Voice Call-Backs.

How a Credit Union Reduced Abandon Rates by 40%+

When Cisco failed, leaving members angry and isolated, Fonolo stepped in to put things right…