Optimize Your Calls Using SIP Connect
Free up your PSTN circuits and take back control of your call quality by deploying with Fonolo's SIP Call-Back Technology.
Modernize you call center infrastructure,
simply and safely.
Secure
Encrypt signaling with TLS and media with SRTP, or leverage IPSec for network-level security.
Budget-Friendly
Moving calls to a SIP channel eliminates toll-free charges, saving you money.
Efficient
SIP deployment frees up your PSTN circuits by moving the conversation to a SIP channel.
Scalable
Our cloud architecture gives you the flexibility to scale, with unlimited concurrent call-backs.
Fonolo Deploys Quickly on All Platforms
“I would recommend Fonolo to anybody that’s looking to implement a call-back solution, very effective, very succinct, and very easy to get up and running.”
Robin Gomez | Director of Customer Care Innovation, Radial Bpost
Hassle-Free and Feature-Full
Quick and Easy
Easily configure SIP trunks with load balancing and failover across multiple PBXs or SBCs right from our Fonolo Portal.
Simple Set-Up
Leverage your existing extensions and queues for a simple and easy set-up.
Carrier Agnostic
We’ll work concurrently with your carrier to complete your customers’ call-back requests, ensuring every level of the call-back is smooth and successful.
Cut Costs and Boost Business with Call-Backs
Frequently Asked Questions
What Our Clients Say
-
IndustryRetail
“We decided to engage with Fonolo and utilize their call-back solution as another means for us to establish an effortless customer experience. The most rewarding aspect of utilizing Fonolo has been our customer’s reaction to the option; it’s been very positive. Happy customers help increase brand loyalty and help the bottom line!”
-
IndustryUtilities
“At Reliance, we continually strive to provide our customers with an optimum experience. During times of high volumes, the Fonolo technology delivers another option for improved customer experience with the choice of a call back rather than waiting in queue. We look forward to our continued partnership with Fonolo.”
-
IndustryFinance
“With Fonolo’s call-back solution, we saw a reduction in our abandon rate, an increase in member satisfaction and an upsurge in agent morale.”
-
IndustryInsurance
“We wanted to offer our customers the convenience of a call-back without consuming time actively waiting in a call queue. We also wanted to mitigate our abandon rate on busy days. Fonolo’s simple implementation and subscription-based model encouraged us to move forward with this solution.”
Trusted by the World's Biggest Brands
