Facing a Wave of Calls?

First stimulus, then PPP. We feel your pain.

Our rescue team is ready for action — connect with us to find out how call-back technology can shield your call center from disaster and overwhelm.

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Popular Reads


Keep Your Head Above Water During Peak Call Periods

The call center industry largely operates on the assumption that chaotic call surges are unavoidable. But with the right tools, you can toss your agents a lifeline and help them stay afloat to better serve your customers.
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Call Center Overwhelm is Not Normal Illustration
How Credit Union Beats Call Spikes During COVID -9

How R&I Federal Credit Union Beat Call-Spikes During COVID

Learn how this clever credit union survived the COVID-19 call surges.
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Success Story

How a Credit Union Call Center Reduced Abandonment Rates by 37%

Call spikes and high demand are no sweat for Tech CU — find out how call-back technology protects their call center from overwhelm while improving their customer experience!
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Managing unexpected call spikes in a crisis-min

9 Effective Ways to Handle Call Spikes in a Crisis

Call spikes can occur at any time. Here are some simple steps you can take to ease the pressure.
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