Chat vs. Messaging: A Customer Service Battle
March 31, 2016
You might also be interested in:
- Case Study: Stanford Federal Credit UnionHow a credit union reduced abandon rates by 50% and increased service levels by 43%.
- Whitepaper: 8 Mega Customer Service Trends for 2016 Each year it’s essential to know which trends will affect your industry, your employees, and your customers. Learn what customer service leaders should be focussed on.
- Datasheet: Fonolo OverviewWith Fonolo, your customers will never wait on hold again, regardless of where the conversation begins.
To see a list of other whitepapers, plus webinars, datasheets and videos, go to our Resources section.
And be sure to check out the blog where we cover industry trends and news related to call centers and customer service.