On-Demand Google Hangout:
Top 3 Questions About Multi-Channel Customer Service
July 17, 2014
You might also be interested in:
- Fonolo OverviewWith Fonolo, your customers will never wait on hold again, regardless of where the conversation begins.
- Fonolo In-Call RescueRescue customers who are waiting on hold by offering a call-back from the next available agent.
- Top 12 Contact Center Trends for 2014With new technologies, channels, and expectations, it’s essential that leaders stay on top of their game to offer the best customer experience.
To see a list of other whitepapers, plus webinars, datasheets and videos, go to our Resources section.
And be sure to check out the blog where we cover industry trends and news related to call centers and customer service.