Are You Losing Customers to Hold Time?
In this one hour webinar you’ll learn how to reduce the negative financial impact of long hold times.
We talk about:
- Understanding the Customer Experience
- How to Reduce Average Hold Time
- Real-World Case Studies
- How Fonolo Can Help
- Plus so Much More!
Who should watch:
- VP’s & Directors of Customer Service
- VP’s & Directors of Contact Centers
- VP’s & Directors of Web/Social Media