Call-Back Solutions for the Call Center

Top 5 Call Center Trends for 2013

On-Demand Webinar

Watch this informative webinar!
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Top 5 Call Center Trends

In this one hour webinar you’ll gain an extensive understanding of the trends affecting technology, processes and most importantly your customers.

 

We talk about:

  • Cloud-Based Call Centers
  • The Impact of Social Media
  • The Role of Mobility
  • Plus so much more!

Who should watch:

  • VP’s & Directors of Customer Service
  • VP’s & Directors of Contact Centers
  • VP’s & Directors of Web/Social Media