On-Demand Webinar:

Top 5 Call Center Trends for 2013

In this one hour webinar you’ll gain an extensive understanding of the trends affecting technology, processes and most importantly your customers.

 

We talk about:

  • Cloud-Based Call CentersTop 5 Call Center Trends
  • The Impact of Social Media
  • The Role of Mobility
  • Plus so much more!

Who should watch:

  • VP’s & Directors of Customer Service
  • VP’s & Directors of Contact Centers
  • VP’s & Directors of Web/Social Media