On-Demand Webinar:

Top 5 Customer Experience Trends for 2013

Delivering a superior customer experience is a top priority for most contact centers and service organizations. In this one hour webinar you’ll gain an extensive understanding of the trends affecting the customer experience.


Webinar: Top 5 Customer Experience Trends for 2013We talk about:

  • The Impact of Self-Service
  • Multi-Channel Trends
  • Social Customer Experience
  • Plus so much more!

Who should watch:

  • VP’s & Directors of Customer Service
  • VP’s & Directors of Contact Centers
  • VP’s & Directors of Web/Social Media