Call-Back Solutions for the Call Center

Top 5 Customer Experience Trends for 2013

On-Demand Webinar

Watch this informative webinar!
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Webinar: Top 5 Customer Experience Trends for 2013

Delivering a superior customer experience is a top priority for most contact centers and service organizations. In this one hour webinar you’ll gain an extensive understanding of the trends affecting the customer experience.

We talk about:

  • The Impact of Self-Service
  • Multi-Channel Trends
  • Social Customer Experience
  • Plus so much more!

Who should watch:

  • VP’s & Directors of Customer Service
  • VP’s & Directors of Contact Centers
  • VP’s & Directors of Web/Social Media