Call-Back Solutions for the Call Center

What Are the True Challenges of Outsourcing Your Call Center?

On-Demand Google Hangout

Watch this panel discussion!

When done correctly, outsourcing can help streamline operations, when done incorrectly it can aggravate customers and negate any costs savings.


Not sure what the best move is for your business?

 

Join our enlightening panel discussion as we highlight the most important topics to consider before deciding if outsourcing is right for you.

 

What Are the True Challenges of Outsourcing Your Call Center

We talk about:

  • Offshoring vs. Onshoring
  • Regulatory Stipulations
  • Common Mistakes to Look Out For
  • Plus so Much More!

Who should watch:

  • Directors of Contact Centers
  • Directors of Customer Service
  • Directors of Web/Social Media
  • Directors of Customer Experience

The Panelists