Call-Back Solutions for the Call Center

What Can Contact Centers Expect from AI

On-Demand Webinar

Watch this informative webinar!
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Will AI improve self-service tools, reduce costs, lower the need for agents? Get an unbiased take on how AI will impact contact centers and customer service.


We talk about:

  • Explaining AI as a Tech Trend
  • Impact of AI on Call Center
  • Importance of the Voice Channel
  • Call-backs Improve Call Centers
  • Best Practices for Choosing AI

Who should watch:

  • VPs & Directors of Contact Centers
  • VPs & Directors of Customer Service
  • VPs & Directors of Web/Social Media
  • VPs & Directors of CX



Shai BergerFonolo LogoShai Berger, CEO, Fonolo


As a leader, innovator, and thought leader, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.



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