Call-Back Solutions for the Call Center

BPO Automation: Where Do Humans Fit In?

On-Demand Google Hangout

Watch this panel discussion!
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Watch this live conversation unfold, as we hear from BPO experts about automation and the changing role of humans.

 

We talk about:

  • The Growing Demand for AutomationBPO Automation Where Do Humans Fit In
  • The New Role of Humans on the Front Line
  • Best Practices for Training and Implementation
  • Plus so Much More!

Who should watch:

  • VPs & Directors of Customer Service
  • VPs & Directors of Contact Centers
  • VPs & Directors of Web/Social Media
  • VPs & Directors of Customer Experience

 

The Panelists:

The Panelists