Fonolo is the leading provider of cloud-based call-backs. Our innovative solutions will help you reduce abandon rates, improve the customer experience, and lower costs.
Are you losing customers to hold time?
Offer customers a call-back and realize lower handle times, abandon rates, and telco costs.
Add Call-Backs to Your Call Center
Eliminate hold time without changing any business processes. Fonolo's cloud technology sits above your current infrastructure.
Customer Experience Excellence Awards
This awards program recognizes contact centers who deliver superior customer experiences and who are dedicated to reducing customer hold-times.
See Who Won