On-Demand Google Hangout:
Social Media for Customer Service
In this live conversation you’ll learn about the stats, trends and tools affecting social customer service.
We talk about:
- Is social customer service right for your organization?
- How to maintain a consistent customer experience across all channels
- How to strategize for, and implement, social activities
- Plus so much more!
Who should watch:
- VP’s & Directors of Customer Service
- VP’s & Directors of Contact Centers
- VP’s & Directors of Web/Social Media