On-Demand Google Hangout:

Social Media for Customer Service

In this live conversation you’ll learn about the stats, trends and tools affecting social customer service.

We talk about:

  • Is social customer service right for your organization?
  • How to maintain a consistent customer experience across all channels
  • How to strategize for, and implement, social activitiesSocial Media for Customer Service
  • Plus so much more!

Who should watch:

  • VP’s & Directors of Customer Service
  • VP’s & Directors of Contact Centers
  • VP’s & Directors of Web/Social Media