Appliance Architecture Diagram An example of a common network topology showing integration with Fonolo Appliances.
Agents Guide to In-Call Rescue This guide will assist in educating call center reps to give them an idea of what to expect when they...
Fonolo Audio Prompts This file contains a list of all Audio Prompts that need to be recorded and uploaded into the Fonolo Portal....
Avaya 6.3 Application Notes for Fonolo SIP Configuration This file contains the Application Notes for integrating Fonolo via SIP with Avaya 6.3
Avaya 7.0 Application Notes for Fonolo SIP Configuration This file contains the Application Notes for integrating Fonolo via SIP with Avaya 7.0
