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Our Policy

This section is where you will find our SLA, Disaster Recovery Plan, Incident Response and Security Overview.
  • Business Continuity and Disaster Recovery

    Fonolo’s Business Continuity and Disaster Recovery Program ensures resiliency, recoverability, and contingency from significant business disruptions, such as local or...
  • Incident Response Plan

    We know that when our service in unavailable, your ability to service your customers is impaired, so we work hard...
  • Security Overview

    Fonolo has a dedicated security team that guides the implementation of controls, processes, and procedures governing the security of Fonolo...
  • Fonolo Service Level Agreement

    This Fonolo Service Level Agreement (“SLA”) governs the use of all Fonolo Services (“Services”) under the terms set out in...
  • Fonolo Privacy Policy

    Your Privacy is Important To Us! Effective May 23, 2018 Foncloud, Inc. (DBA Fonolo, herein known as “Fonolo”, “we”, or...
  • Fonolo Data Retention Policy

    Customer data is retained on the Fonolo platform for the life of the Fonolo service, and for 90 days after...
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Fonolo’s Status Page

Check to see the status of Fonolo's core services. Any incidents that may occur will be reported here.
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Popular Articles

  • Fonolo Privacy Policy
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