Amazon Connect Integration Guide This integration guide describes the configuration steps required for Fonolo Voice Call-Backs (VCB) to integrate with an Amazon Connect call...
Twilio Integration Guide for Web Call-Backs This integration guide describes the configuration steps required to provide web call-backs (WCB) for customers visiting a website or other...
Avaya IP Office Integration Guide This integration guide describes the configuration steps required for Fonolo Voice Call-Backs (VCB) to integrate with Avaya IP Office over...
Avaya Agent for Desktop Call-Back Acceptance Automation Fonolo requires a DTMF1 response from an agent to signal that they are on the line and ready to speak...