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Configuration Guides

Step-by-step instructions on how to get Fonolo call-backs up and running on your platform.
  • PSTN Configuration Guide

    Fonolo is compatible with all major call center platform vendors (Avaya, Five9, Genesys, Cisco, etc.). Fonolo has several different options...
  • SIP Configuration Guide

    Fonolo is compatible with all major call center platform vendors (Avaya, Five9, Genesys, Cisco, etc.). Fonolo has several different options...
  • SIP w/ Appliances Guide

    Fonolo is compatible with all major call center platform vendors (Avaya, Five9, Genesys, Cisco, etc.). Fonolo has several different options...
  • AVAYA SIP Configuration Guide

    Fonolo is compatible with all major call center platform vendors (Avaya, Five9, Genesys, Cisco, etc.). Fonolo has several different options...
  • Appliance Integration Guide

    Fonolo Appliances The Fonolo Appliance is a 1U rack-mount Dell server running a mix of open-source and proprietary Fonolo software....
  • Connecting via an IPSec VPN

    Fonolo supports connecting to companies via a direct site-to-site IPsec VPN. This provides an extra layer of security, and can...