F.A.Q.s

Yes! Fonolo uses a DTMF 1 press from one of your call center Agents to: Differentiate between hold music/announcement messages,...

Yes! There are a number of ways that Clients are able to cancel a call-back after they have requested one....

Fonolo’s Business Continuity and Disaster Recovery Program ensures resiliency, recoverability, and contingency from significant business disruptions, such as local or...

We know that when our service in unavailable, your ability to service your customers is impaired, so we work hard...

Fonolo has a dedicated security team that guides the implementation of controls, processes, and procedures governing the security of Fonolo...