Fonolo Call-Back Solutions for Avaya Call Centers

Call Center | 0 minute read

It’s an exciting day at the Fonolo office! Today at 2:00 PM ET Fonolo’s CEO, Shai Berger, will discuss the exciting news of being part of Avaya’s Select Product Program (SPP). If your company is using an Avaya-based call center you can now purchase Fonolo’s call-back solutions through your trusted reseller.

Fonolo’s successful completion of Avaya’s rigorous compliance testing, combined with our long history of deploying with Avaya call centers means you can be confident our solution will be effective and reliable. Check out the preview slides to get a glimpse of what’s to come.

[slideshare id=35234823&doc=fonolocall-backsolutionsforavayacallcenters-140528164532-phpapp01]

Fonolo’s in-queue call-back product, In-Call Rescue (ICR), is a complimentary solution to Avaya’s Callback Assist solution. Find out why in today’s webinar!  Shai will also discuss hold-time complaints, how call-backs are a call center cure-all, our cloud-based approach and so much more!

 

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Call-Back Solutions for Avaya Call Centers

In this 30 minute webinar, you will learn how Fonolo works with Avaya Aura equipment, the benefits of adding call-backs, and the differences between Fonolo and Avaya Callback Assist.

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