Accomplish More with Web Call-Backs
Offer customized call-backs to customers on phone, web, and mobile.
Become the image of great customer experience.
Real-Time Insights
Get real-time updates on the status of your call-backs and ensure users are aware of their progress in the queue.
Responsive
Provide call-backs to your customers on any screen size including desktop, tablet, and mobile.
Fully Customizable
Offer call-backs that coincide with your business hours and allow users to schedule call-backs at other times.
Be Secure and Protected
Stay free of spam-bots with our ultra-secure technology and our CAPTCHA tool.
Multi-Lingual
Speak to your customers in any language across your business’ website.
Accessible to All
Offer ARIA-compliant call-backs by default, designed to be accessible for people with disabilities.
Fonolo Deploys Quickly on All Platforms
“I would recommend Fonolo to anybody that’s looking to implement a call-back solution, very effective, very succinct, and very easy to get up and running.”
Robin Gomez | Director of Customer Care Innovation, Radial Bpost
Offer Call-Backs at Any Stage of the Customer Journey
Offer custom call-backs with on-screen pop-ups on your website.
Direct your customers to the right departments.
Customize call-backs to fit your company branding, including fonts and colors.
Stay free of spam-bots with our ultra secure CAPTCHA tool.
Offer a pop-up
Offer custom call-backs with on-screen pop-ups on your website.
Optimize your customer experience
Direct your customers to the right departments.
Be 'on brand'
Customize call-backs to fit your company branding, including fonts and colors.
Stay protected from spam
Stay free of spam-bots with our ultra secure CAPTCHA tool.
Optimize Your Website or Mobile App
Frequently Asked Questions
Cut Costs and Boost Business with Call-Backs
Hear What Our Clients Say
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IndustryRetail
“We decided to engage with Fonolo and utilize their call-back solution as another means for us to establish an effortless customer experience. The most rewarding aspect of utilizing Fonolo has been our customer’s reaction to the option; it’s been very positive. Happy customers help increase brand loyalty and help the bottom line!”
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IndustryUtilities
“At Reliance, we continually strive to provide our customers with an optimum experience. During times of high volumes, the Fonolo technology delivers another option for improved customer experience with the choice of a call back rather than waiting in queue. We look forward to our continued partnership with Fonolo.”
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IndustryFinance
“With Fonolo’s call-back solution, we saw a reduction in our abandon rate, an increase in member satisfaction and an upsurge in agent morale.”
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IndustryInsurance
“We wanted to offer our customers the convenience of a call-back without consuming time actively waiting in a call queue. We also wanted to mitigate our abandon rate on busy days. Fonolo’s simple implementation and subscription-based model encouraged us to move forward with this solution.”
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