Add the Power of Call-Backs to Any Call Center. Fast.

Fonolo Deployment

We’ve Got You Covered

SIP Connect

  • Optimize Your Calls with Fonolo SIP Connect.
  • Deploys in 1-2 Days! Really.*
  • Fonolo is platform agnostic, and fully supports any SIP-enabled PBX or SBC.

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SIP Connect
Direct PSTN add call backs to any Call Center Platform

Direct PSTN

  • Direct PSTN lets you add the power of call-backs to any call center.
  • Deploys in minutes. Really.*
  • Access to a redundant network of Tier 1 carriers in more than 100 countries around the world.

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Fonolo Appliance

  • Ensures sensitive customer data stays safe in your on-site network.
  • Deploys in 1-2 Days! Really.*
  • Installed on your premises. Remotely monitored and maintained by Fonolo.

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Fonolo Call Back Appliance

* Disclaimer: Our timeline estimate is based on previous Fonolo deployments. Deployment timeline may change depending on the resources your company has available.

Tech Talk

Fonolo is Tech Team Approved

Icon: Works across systems

Works across systems

Fonolo can operate across multiple phone systems, environments, or dataCentres at once, under a single licence.

Icon: Safe and secure

Safe and secure

Keep your customers safe with secure appliances, secure SIP, direct site-to-site IPsec VPN (optional) and CIAM technology, including MFA, SSO, password expiration and IP limiting.

Icon: Legacy systems are no problem

Legacy systems are no problem

Fonolo easily integrates with legacy systems through PSTN.

Icon: Your add-ons are OK

Your add-ons are OK

Fonolo works well with your existing add-on solutions, including IVRs and call recording features.

Icon: Migration is easy

Migration is easy

If you switch or upgrade your platform or system, Fonolo can easily move with you.

Trusted by the World’s Biggest Brands

Sign Up for a Product Tour To Get More Info.

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Tech Talk

Fonolo is Tech Team Approved

Icon: Works across systems

Works across systems

Fonolo can operate across multiple phone systems, environments, or dataCentres at once, under a single licence.

Icon: Safe and secure

Safe and secure

Keep your customers safe with secure appliances, secure SIP, direct site-to-site IPsec VPN (optional) and CIAM technology, including MFA, SSO, password expiration and IP limiting.

Icon: Legacy systems are no problem

Legacy systems are no problem

Fonolo easily integrates with legacy systems through PSTN.

Icon: Your add-ons are OK

Your add-ons are OK

Fonolo works well with your existing add-on solutions, including IVRs and call recording features.

Icon: Migration is easy

Migration is easy

If you switch or upgrade your platform or system, Fonolo can easily move with you.

Trusted by the World’s Biggest Brands

Sign Up for a Product Tour To Get More Info.

Sign Up Now

Hear It Straight From Our Clients

  • IndustryRetail
    Bill MacBride
    Bill MacBride

    SVP, Customer Care Operations

    “We decided to engage with Fonolo and utilize their call-back solution as another means for us to establish an effortless customer experience. The most rewarding aspect of utilizing Fonolo has been our customer’s reaction to the option; it’s been very positive. Happy customers help increase brand loyalty and help the bottom line!”

  • IndustryUtilities
    Virag Solanki
    Virag Solanki

    Leader, Reliance Teleservices

    “At Reliance, we continually strive to provide our customers with an optimum experience. During times of high volumes, the Fonolo technology delivers another option for improved customer experience with the choice of a call back rather than waiting in queue. We look forward to our continued partnership with Fonolo.”

  • IndustryFinance
    Mark Edelman
    Mark Edelman

    V.P. Digital Member Services

    “With Fonolo’s call-back solution, we saw a reduction in our abandon rate, an increase in member satisfaction and an upsurge in agent morale.”

  • IndustryInsurance
    Allison Garretson
    Allison Garretson

    SVP, Operations & Customer Engagement

    “We wanted to offer our customers the convenience of a call-back without consuming time actively waiting in a call queue. We also wanted to mitigate our abandon rate on busy days. Fonolo’s simple implementation and subscription-based model encouraged us to move forward with this solution.”

Illustration: Empower Your Call Center With Call-Backs

Unleash the Potential of Fonolo Automate!

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