When you’re on the phone for the majority of your shift, the workday can seem quite endless. To break up the monotony, call center managers can embrace a fun environment. Some do this as part of their ongoing culture – good for you! Others just look forward to certain times of the year – either way works. Luckily, a fantastic opportunity is just a week away: Halloween.
Halloween is an amazing way to promote agent engagement, encourage team building and, best of all, have a spookingly fun time doing it! Here are 4 ways to make your call center hauntingly fun this Halloween. Continue reading