Secure your Contact Center with Interconnect
Protect your call-back communications with network-level security.
Keep your customers safe and secure.
Multi-Path
Establish one or more encrypted point-to-point IPSec tunnels with Fonolo to provide full network-level security.
Full-Scope
IPSec VPN is supported by all our core services, including SIP Connect, Appliance, and the Fonolo Portal.
Real-Time Monitoring
Track real-time availability and performance metrics, and configure event-based notifications.
Operate at Scale
Full 1-Gbps interconnect speed per IPSec session, means you’ll never have to worry about call quality.
Encryption Made Easy
Connect Fonolo to your contact center with encrypted communication protocols.
Frequently Asked Questions
Let the Numbers Tell the Story
What Our Clients Say
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IndustryRetail
“We decided to engage with Fonolo and utilize their call-back solution as another means for us to establish an effortless customer experience. The most rewarding aspect of utilizing Fonolo has been our customer’s reaction to the option; it’s been very positive. Happy customers help increase brand loyalty and help the bottom line!”
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IndustryUtilities
“At Reliance, we continually strive to provide our customers with an optimum experience. During times of high volumes, the Fonolo technology delivers another option for improved customer experience with the choice of a call back rather than waiting in queue. We look forward to our continued partnership with Fonolo.”
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IndustryFinance
“With Fonolo’s call-back solution, we saw a reduction in our abandon rate, an increase in member satisfaction and an upsurge in agent morale.”
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IndustryInsurance
“We wanted to offer our customers the convenience of a call-back without consuming time actively waiting in a call queue. We also wanted to mitigate our abandon rate on busy days. Fonolo’s simple implementation and subscription-based model encouraged us to move forward with this solution.”
Trusted by the World's Biggest Brands
Ready to empower your contact center?
