How a Legacy Call Center Reduced Abandon Rate by 62%
Discover how Velocity's legacy call center used call-backs to reduce their abandonment...
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How a Credit Union Saved $60k and Increased Service Levels
Stanford FCU was hemorrhaging cash on overflow calls until they reached out...
How a Credit Union Reduced Abandon Rates by 40%+
When Cisco failed, leaving members angry and isolated, Fonolo stepped in to...