LifeWorks Inc. (formerly Morneau Shepell Inc.) provides HR outsourcingservices to 24,000 corporate businesses across 160 countries worldwide.
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Discover how EECU used call-back technology to improve member satisfaction and cut their abandonment rate by 50%
Faced with rising call volumes, Radial turned to Fonolo call-backs to lower call queues and improve their customer service quality.
Kohler set out to reduce hold times using call-back technology to better serve their customers and their urgent support needs.
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Linn Area Credit Union leveraged Fonolo to make huge improvements in their member experience. Find out how they did it!
Discover how Trax Credit Union maintained their average handle times when faced with a global pandemic, saving their members an average of 27 minutes per call.
This telecommunications provider used call-backs to improve abandonment rates, cut costs, and boost customer satisfaction. Read on to learn more!
Vesta Networks used call-back technology to support their call center client with overwhelming call spikes. Find out how they reduced their cost-per-call while improving customer satisfaction!