Fonolo Partners With Avaya to Help Contact Centers Improve CX

Fonolo has completed compliance
testing across the Avaya Product Suite, including:

  • Avaya Aura Platform

  • Avaya IP Office

  • Avaya CS1000

  • Avaya Session Border Controller for Enterprise

“We believe in the value of call-back technology, and are pleased that our customers can confidently add Fonolo Voice Call-Backs to their Avaya communication systems.”

Eric Rossman

VP Developer Relations, Avaya

Programmable Call Backs API

Fonolo is an Avaya Technology Partner

  • Fonolo works closely with Avaya to develop a comprehensive test plan to ensure compatibility.
  • Avaya-verified Application Notes provide configuration guides for quick and streamlined integration of Fonolo’s call-back capabilities into existing infrastructure.
  • Fonolo’s Voice Call-Backs solution is compliant with key Avaya platforms for contact centers on pure cloud SIP Connect, and hybrid, on-premise Fonolo Appliance deployments.

Learn More About Fonolo and Avaya



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