Fonolo Call Back Appliance

Offer Fail-Proof
Call-Backs with the Secure Fonolo Appliance

Fonolo's hybrid Appliance offers the security benefits of an on‑premise solution while giving you the ease of access and pricing of a cloud‑based model.

Keep your call center crisis‑ready with
safe and secure hardware.

Secure Your Data

Whether you’re in healthcare, finance, or retail, you can ensure sensitive customer data stays safe in your contact center.

Quality Control

Quality Control

Guarantee pristine end-to-end call quality by ensuring all voice traffic remains local to your contact center.

Easy Compliance

Appliance deployment maintains any compliance requirements your contact center has in place (HIPAA, PCI, and more).

Easy Call Back Appliance
Call Back Appliance Easy to Install

Simple to Install

Our standard 1U rackmount servers install like any other server on your network.

Plug in and Peace Out

Fonolo remotely maintains its complete management 24/7, including maintenance and software updates.

Call Back Appliance Headache Free

Fonolo’s on-premise appliance ensures no vital voice data leaves
the nest.

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Trusted by the World's Biggest Brands

Our Customers

Our call‑back solution works smart, not hard.

Enhance CX

Create a better experience and increase customer loyalty by eliminating hold time.

Smooth Out Call Spikes

Improve contact center productivity and reduce the need to hire additional resources.

Realize ROI

Drive incremental revenue, encourage repeat customers, and spend less on overheads.

Lower Abandon Rates

Reduce complaints and build trust with your customers by decreasing Abandonment Rates up to 60%.

Reduce Telco Costs

Decrease expensive toll and trunk charges and other unnecessary telephony costs.

Improve Metrics

Meet and exceed your goals for NPS, SLA's, AHT, ASA, CSat, and other metrics important to you.

Frequently Asked Questions

Empower Your Call Center

Ready to empower your contact center?

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