Very exciting news today at Fonolo. As we continue to be recognized as industry trailblazers, we are listed as a solution provider in “The US Contact Center Decision Maker’s Guide 2012” by ContactBabel. The informative 300-page report takes an in-depth look at the performance, operations, technology and HR aspects of US contact center operations.
If you’re involved in the contact center industry, this really is a must-read. The report examines six of the major pain points impacting the contact centers, data relevant to each area, and specific solutions to solve these issues.
Discover the Contact Center Trends That Matter in 2024
Dig into industry trends and discover the changes that matter to your business in the year ahead.