FONOLO AUTOMATE
Don't build campaigns from scratch!
Fonolo Automate offers integrations and workflows to launch a faster, more intuitive experience.
Use cases across industries.
What is Fonolo Automate
Fonolo Automate revolutionizes outbound engagement by empowering teams to deliver faster, improved, and highly profitable conversational experiences. Our advanced platform combines automation and multi-touch capabilities, enabling seamless communication across various channels such as SMS, WhatsApp, e-mail, voice, click-to-call-back, and beyond. Experience the power of proactive outreach like never before with Fonolo Automate.
Use Cases
Finance & Banking
- Target clients with automated messaging to boost pre-approved credit card or loan applications.
- Enable customers to engage with the collections process more effectively, helping you to increase cure rates and reduce operational costs.
Insurance
- Ensure timely payment of insurance premiums.
- Deflect call volume and minimize inquiries by keeping customers informed on claims status.
- Increase customer retention by reaching out for policy renewals proactively and efficiently.
Travel & Aviation
- Send messages in bulk to VIP / loyalty flyers with a dedicated call-back queue for those who need to speak with a live agent.
- Send timely updates on flight changes, cancellations, or upgrade offers.
Healthcare
- Reduce no-show appointment rates by proactively reminding patients about upcoming events and offering easy access to rescheduling.
- Proactively alert consumers about prescriptions, fill status, and other relevant topics.
- Support revenue cycle management and efficiency.
eCommerce
- Increase your customers’ purchase and conversion rates by sending promotional offers.
- Message customers for refunds / order change requests, payment status, and much more.
Fonolo Automate Flow
Securely connect your business data, custom API endpoints, and hundreds of
third-party integrations together in a powerful, intuitive, multi-step
conversational workflow.
Fonolo Automate Features
Multiple Data Sources
With Fonolo Automate, you can establish secure connections to your data, regardless of its location. Effortlessly gather data from various real-time sources such as CRM databases, form submissions, API integrations, or even by utilizing a CSV document.
Two-Way Conversations
Enhance customer engagement by establishing a two-way dialogue on their preferred channel. Delivering personalized experiences fosters deeper connections and builds brand loyalty.
Custom Reporting
Equip your team with accessible analytics and visualizations that are easy to comprehend! Stay well-informed and consistently ahead by receiving insightful dashboards directly in your inbox, tailored to a schedule that suits your needs.
Enhanced Personalization
Personalization plays a crucial role in delivering high-quality, relevant messages that enhance the value of your relationship with customers. Remarkably, a staggering 78% of consumers are inclined to make repeat purchases from companies that prioritize personalization!
Fonolo Call-Backs
Build world-class experiences with Voice Call-Backs. Valued by call centers across the globe, Voice Call-Backs provide exceptional customer experiences, protect KPIs and increase agent engagement.
Fonolo Automate Features
Multiple Data Sources
With Fonolo Automate, you can establish secure connections to your data, regardless of its location. Effortlessly gather data from various real-time sources such as CRM databases, form submissions, API integrations, or even by utilizing a CSV document.
Two-Way Conversations
Enhance customer engagement by establishing a two-way dialogue on their preferred channel. Delivering personalized experiences fosters deeper connections and builds brand loyalty.
Custom Reporting
Equip your team with accessible analytics and visualizations that are easy to comprehend! Stay well-informed and consistently ahead by receiving insightful dashboards directly in your inbox, tailored to a schedule that suits your needs.
Enhanced Personalization
Personalization plays a crucial role in delivering high-quality, relevant messages that enhance the value of your relationship with customers. Remarkably, a staggering 78% of consumers are inclined to make repeat purchases from companies that prioritize personalization!
Fonolo Call Backs
Build world-class experiences with Voice Call-Backs. Valued by call centers across the globe, Voice Call-Backs provide exceptional customer experiences, protect KPIs and increase agent engagement.
Frequently Asked Questions
