Join Fonolo at ICMI’s Contact Center Expo & Conference

Join Fonolo at ICMI’s Contact Center Expo & ConferenceTradeshow season is upon us! What better way to start the action than by exhibiting at the highest rated event for contact center professionals? Join Fonolo at the Contact Center Expo & Conference, May 21-24, 2018 at the Walt Disney World® Resort in Orlando, Florida. Produced by ICMI, a trusted advisor in the industry, the Contact Center Expo & Conference educates and motivates professionals looking to further their knowledge in an industry undergoing constant change.

Call center professionals know they can rely on the show to deliver a comprehensive, intuitive program. This year’s event is set to bring meaningful content, expert speakers, and a solution packed expo hall. Conference attendees can learn more about Fonolo’s cloud-based call-back solutions by visiting booth #627.

Shai BergerThis conference gives us the opportunity to showcase how our call-back solutions make it possible to resolve recurring problems such as caller abandonment, volume spikes, and cost-per-call. The results we’ve seen over the past year have truly been transformative. We look forward to networking with contact center professionals and sharing our client success stories with them.

– Shai Berger, CEO at Fonolo


Shai Berger


More information about this event can be found at We hope to see you there!

For live updates and insights from the show, follow @fonolo on Twitter.


White Paper: 9 Critical Contact Center Trends for 2018

9 Critical Contact Center Trends for 2018Several trends are poised to make a significant impact on contact centers around the globe. This white paper explores key areas that are sure to shake up the industry.

What’s Inside:

  • A Focus on Customer Experience Strategies
  • Consistency Across Multi-Channel
  • FCR is Undeniably the Most Important Metric
  • How Customers Feel About Customer Feedback
  • Plus So Much More!