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Exploring Social Media and the Call Center with Fonolo

"With the perpetual uptake in use of social media, companies are quickly realizing that utilizing social media’s channels for improved...

Sirius Canada Selects Fonolo to Enhance the CX for Subscribers

TORONTO — March 8, 2011 -- Fonolo, the company that makes it easier and less frustrating to call large companies,...

Fonolo Winner of the First Innovation Showcase at UBM Conference

"Enterprise Connect, formerly VoiceCon, produced by UBM TechWeb, today announced the winners of its first-ever Innovation Showcase competition. The four...