How This Child Care Services Provider Reduced Call Center Abandon Rates by 33%
See how this company utilized Fonolo to avoid overstaffing for high call volume periods and save wait time for their customers.
From call-backs to customer service, our extensive library will support you at any stage of your journey. Ready to learn how you can deliver the ultimate call center experience?
See how this company utilized Fonolo to avoid overstaffing for high call volume periods and save wait time for their customers.
Learn how 1st United Services Credit Union used a clever mix of call-backs and visual IVR to generate $10 million in new loans in...
Tech CU turned their member experience ratings around and crushed abandonment rate with this one simple change.
Calling in extra temp. agents to handle call spikes was impacting profitability, so Nutrisystem turned to Fonolo Voice Call-Backs.